Purchase Flow

This page describes the This page outlines thepurchase flow for Game8 Store

It describes the steps from accessing the store to purchasing items, payment methods, item delivery, and after-sales support.

1. Accessing the Purchase Page

① Via Game8 Articles

• Users browse Game8’s strategy articles.
• A purchase link for in-game items is displayed within the article (e.g., a “Buy this item” button).
• Clicking the link redirects users to the Game8 Store purchase page.

② Direct Access to Game8 Store

• Users visit the Game8 Store homepage or category pages directly.
• They can browse and select items from search results, rankings, or special feature pages.

2. Selecting a Product

• Users review the details of the in-game item they want to purchase.
• They check the quantity, price, and available coupons or points.

3. Choosing Login or Guest Checkout

① Logged-in Purchase

• Users log in using an email address or social media accounts (Google, LINE, X, etc.).
• They can save their purchase history, game IDs, and use points.

② Guest Checkout (No Login Required)

• Users can proceed with the purchase without logging in.
• Purchase history is not saved, and an order number is required for inquiries.

4. Checkout Process

• Users confirm the item quantity and price, then click the “Purchase” button.
• They enter their game account information (e.g., Player ID).
• Users select a payment method:
  • Credit card
  • Online ID payments and carrier billing are also supported (for the list of supported payment methods, seePayment Methods and Fees)
• Coupons and points can be applied if available
• For guest checkout, enter an email address (for order confirmation)

5. Order Completion

• Once the payment is processed, an "Order Confirmation" screen is displayed.
• Users receive a purchase confirmation email (including guest purchases).

6. Receiving the Item

• The purchased item will be instantly delivered to the specified game account via API.

7. Viewing Purchase History

① For Logged-in Users

• Users can check past orders on the “Purchase History” page in Game8 Store.

② For Guest Purchases

• Users can review their order details via the confirmation email sent at the time of purchase.
• An order number is required for support inquiries.

8. After-Sales Support (If Needed)

• If an item is not received: contact thesupport deskfor assistance
• Refund Policyreview (as a rule, digital items are non-refundable)